If you are a business owner, you know you are nothing without customers. You may be spending time and resources focusing on how to attract as many customers as possible. This is because you also know that gaining customers is key to growth. However, there is a metric that is just as—if not more—important than quantity of customers: customer retention. Basically, you want to build more than just a one-time transaction. Customers that keep coming back prove that you are doing something right.
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Customer Service is Key to Acquisition and Retention
I realize I’m giving away my age when I say this, but years ago, back when payrolls consisted exclusively of paper checks, a company I worked for would put messages on those check stubs that accompanied the checks. It might be a seasonal message such as “Happy Holidays” in late December, or more of a reminder such as “Don’t forget, we match xx% on your 401K contributions”.
[Read more…] about Customer Service is Key to Acquisition and RetentionHow to Analyze Your Website Performance
It’s imperative that your website works hard to impress and fulfill the needs of your visitors. Though, ensuring that your website performs to perfection isn’t easy. The key is focusing in on the factors that affect website performance and knowing how to interpret them. Learning how to analyze website performance goes a long way to improve search engine ranking and ensure your website ends up on top.
[Read more…] about How to Analyze Your Website PerformanceHow To Make Blog Posts On a WordPress Website
Are you trying to write a blog post on your WordPress website but unsure how? Check out this step by step tutorial on how to create a simple blog post.
[Read more…] about How To Make Blog Posts On a WordPress Website4 Common Mistakes To Avoid In Healthcare Paid Search Advertising
Nowadays, most digital marketing professionals will urge their clients to utilize paid search advertising. This technique has been proven to give a leg up over competitors, while driving more qualified leads back to their clients’ site.
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